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Complaint Managing Software For Service Providing Organizations

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Product Category :    Software

Supplier                :    Penta Computing Pvt. Ltd.

Key Features of Complaint Managing Software For Service Providing Organizations

  • Service Call registration and acknowledgement.
  • Assignment / Reassignment of service calls.
  • Person wise statistics of open / closed calls.


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Product Profile of Complaint Managing Software For Service Providing Organizations

Penta Computing Pvt. Ltd. Offers Complaint Managing Software for Service Providing Organizations. Penta Computing Pvt. Ltd. Supplies Database and File Management Software, Education and Training Software, Billing and Service Provisioning Software. The Complaint Managing Software for Service Providing Organizations is used for monitoring system for their professionals. This software is possibly the best quality, management tool for evaluating front line employees and in turn Customer Satisfaction. Companies can now manage the quality of maintenance and support calls. This comprehensive software is a multi user enterprise wide solution that consists of Asclepius Server, Registration Manager, Billing Manager, Managerial Accounts, Inventory, Procurement, Supplier Management, Clinical Notes, Pathology, Scheduler, HR Management, Internal Communications, Standard Reports, Report Designer, Health Promotion Programs and Pharmacy.

Key Features of Complaint Managing Software For Service Providing Organizations
  • Service Call registration and acknowledgement.
  • Assignment / Reassignment of service calls.
  • Person wise statistics of open / closed calls.
  • Call status.
  • Monthly summary.
  • Response time analysis.
  • Web based call registration facility and Call status update.
  • Improves customer satisfaction due to efficient Call Management.
  • Improves employee productivity.
  • Employee performance evaluation with real time statistical data.
  • Time and effort saver to satisfy customer`s call.
  • Reduces communication gap to near zero.
  • Eliminates paper-based process of collecting, responding and completing customer calls.
  • Reduce the number of manual checks.
  • Prevent unauthorized maintenance.
  • Multiple Brand, Region and Product support.
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