Product Profile of Central Guest History Management System

Prologic First India Pvt. Ltd. Supplies Central Guest History Management System. Prologic First India Pvt. Ltd. Offers integrated hotel management system software, facilitating information management and decision-making in the hospitality industry. The Central Guest History Management System of model name Corporate WISH CGHS is a unique guest history system that can track guest profiles by any parameter that is relevant to an individual hotel or hotel chain. In Central Guest History Management System, data may be stored in a central database that can be shared across a property. With the usage of this software the user can raise the bar of guest services at the hotel and gain unique competitive advantage.

Functional summary of Central Guest History Management System are:
Set-up

• Properties

• Departments

• User defined guest attributes per Department

• Capture data at properties

• Rooms Division data in WISH Front Office

• F&B preferences in Touch‚ Profiler

• Incidents` in WISH Service Management

• Guest Feedback [optional feature of WISH]

• Export data from properties

• Review changes for accuracy

• Export new and changed records

• Import data to CGHS

• Review incoming data

• Import new records

• Merge / edit existing records

• Export new records to all other properties

• Export changes to all properties

• CGHS functions

• Create new guest history record[s]

• Update existing record

• Correspondence / mailing to guest

• View contact history

• Guest history inquiry

• Conditional mailing lists

• Export mailing list