Product Profile of Customer Service Desk Management Software

Merit Systems Private Limited offers Customer Service Desk Management Software. Merit Systems Private Limited supplies various types of software products. The Customer Service Desk Management Software of model name ActionVector is a complete web centric IT application for automating the service desk functionality. This software could be customized and deployed within days; compared to long implementation times extending to several months.

Technical Features of Customer Service Desk Management Software are:

• Flexible Business Modeling Facility - The user can define service lines, processes, activities, user groups and security levels to suit the organization.

• Web centric application - Web browser based access allows access on anytime, anywhere basis.

• Personalization - Helps individual users filter results, access data following company information security policies.

• Industry standards - Application could be deployed using Microsoft standard platform such as MS SQL Server on Windows 2000 operating system.