Product Profile of Call Accounting And Management System

TriVium [India] Software Pvt. Ltd. Offers Call Accounting and Management System. TriVium [India] Software Pvt. Ltd. Manufactures and designs software and solutions for Voice and Data Convergent Platforms. The Call Accounting and Management System comes under the brand name "CallAnalyst Enterprise Server [CES]" is ideally suited for large organizations with high call volume and for businesses with multiple locations. The Call Accounting and Management System provide tools for businesses to consolidate all of the telecom activities from various locations and enable the managers to view the report of their interest across all locations. The Call Accounting and Management System support heterogeneous environments with different PBX`s and Key Telephone Systems at different locations and real-time consolidation of call accounting data from all locations.

The features and benefits of Call Accounting and Management System are as follows:

• Centralized Monitoring and Tracking
- Centralization of data from various different phone systems from different locations
- Easy reporting across network

• Traffic Analysis
- Provides extensive trunk capacity usage reports
- What-If analysis tools to do impact analysis

• Support Microsoft SQL Server and MSDE database options

• Time Billing and Contact Management

• Campaign Manager to measure and track the effectiveness of advertising campaigns

• Automation.