Bpl telecom pvt. Ltd. Since 1975 manufactures enterprise communications products. Being a part of that flexicom 5000/6000 is an automated number identification [ani] and automatic route selection [route optimization]. System features are as follows:
1. automated number identification [ani], automatic route selection [route optimization]
2. automatic call distribution [acd], basic rate interface [bri], boss groups
3. centrex operation, transfer buffer, classes of service [cos]
4. optional computer telephony integration [cti], console-less operation
5. day/night assistance alert, optional digital announcer [4vsn]
6. direct-in-dial editing, grouping and second dial tone
7. distributed architecture, microprocessors & software, optional dect facility
8. flexible tone plan, optional interactive voice response [ivr] on acd
9. isdn support [pri and bri], optional
Networking features, pc based console
10. optional qsig-qnet network features, remote maintenance
11. optional remote shelf, smdr backup
12. tenant service class of services tenant service ranking
13. toll restriction-digit analysis, trunk groups, uniform call distribution [ucd]
14. voice mail interface, voice mail & automated attendant [integrated]
