Product Profile of Office Resource Managing Software

Office Resource Managing Software helps enterprise businesses to manage customer relationships in a highly organized and efficient way. The Software seamlessly integrates all aspects of customer life cycle from identifying business opportunities to sustaining existing customers. The Software is ideal for crating new department and editing for existing department. Office Resource Managing Software show all transferred tickets under category like date wise, department head wise, operator wise etc.

Key Features of Office Resource Managing Software

• Create new department
• Edit department
• Active/ inactive department
• Assign multiple department heads with ranking
• Show all tickets under department that is date wise, department head wise, operator wise
• Show all answered/ un-answered tickets under department that is date wise, department head wise, operator wise
• Show all transferred tickets under department that is date wise, department head wise, operator wise
• All active/ inactive department heads and operators in department
• Show all locked tickets under department
• Create New category under selected department
• Edit category
• Delete category and all tickets, there replies , everything under it
• Assign multiple operators with ranking to categories
• Show all answered / un-answered tickets under category that is date wise, department head wise, operator wise
• Show all transferred tickets under category date wise, department head wise, operator wise