Product Profile of Customer Management Software For Call Centre

Customer Management Software for Call Centre offers a complete, high quality IVR or call centre application. The Software comes with interactive voice response and Customised IVR development facility. The Software is available with caller ID and call transferring facility. Customer Management Software for Call Centre is provided with custom telephone answering facility.

Key Features of Customer Management Software For Call Centre

• Interactive voice response
• Customised IVR development
• Voice Mail
• Caller ID and Call Transfer
• CTI Software
• Custom telephone answering
• Voice logger
• MIS reporting