Innova Telecom is an ISO 9001-2000 awarded company that manufactures Headset for Contact Centre Professional. Headset. Innova Telecom also manufactures a wide range of headsets. Headset for Contact Centre Professional increases agent work productivity and performance. Designed for noisier environments, this Headset ensures that the background noise does not reach to customer`s ears.The Headset for Contact Centre Professional comes complete with direct connect cord. It is durable and can be adjusted to suit to individual preferences. Its headband wearing style complete with two large ear cushions ensures all-day wearing comfort. It is available under the GN2200 series.