Product Profile of Cube Voice Logger
Cube Software Private Limited offers Cube Voice Logger. Cube Software Private Limited is an ISO 9001:2000 certified company. Cube Voice Logger is a compact, innovative, state-of-the-art digital recorder that simultaneously records multiple channels of telephone calls.
The Benefits of Cube Voice Logger:
- Quality control / assurance
- Executive / Agents training
- Meeting contractual obligation
- Recording and monitoring stores
- Random access playback eliminates fast-forward and rewind time.
- A seamless architecture provides for growth to hundreds of seats.
- By integrating the power of database archiving with voice, it eliminates the need for cassette tapes that require human resources to archive and maintain.
- The archive media options allow selective archiving of messages to send customers for review and feedback.
Key Features of Cube Voice Logger
- Digitally monitor, record, retrieve and analyze inbound and outbound calls
- Records voice calls on voice detection principle
- Trunk side / extension side connectivity for monitoring of calls
- Online monitoring of calls in real time
- Recorded information can be played back or copied to other media formats [CD, tape, etc]
- Allows to record all calls or selected extensions
- Various levels of quality and compression - compression ratio - 2:1, 4:1, 10:1 in VOX format.
- Can record any combination of composite analogue telephone lines
- The software supports up to 128 channels in analogue lines
- LAN based audio play back with client version
- Alerts - on HDD full / Archive full - alerts by email, audio alarm
- Recording can be activated by loop on/off event, DTMF sequence or through an external command
- Quick retrieval and replay of conversations i.e. search on various folders and retrieval on the basis of time, date, dialled phone number, channel, Caller ID information or text tags.
