Product Profile of Digital Voice Logger With Multi-User Login Facility
Xtend specializes in the development and implementation of innovative products and toolkits targeting the growing telecommunication market in India. Xtend offers Digital Voice Logger record details of calls on E1/T1 [ISDN PRI / R2MF], ISDN BRI and Digital PBX lines. In essence, digital voice loggers are voice card based loggers that integrates well with the products of Eicon/Dialogic Diva Server and Ai-logix.
Key Features of Digital Voice Logger With Multi-User Login Facility
- Audio logs of all calls.
- User friendly, easy-to-use and browser-based user interface.
- Multi-user login facility with different access levels.
- Ability to search through call details to locate specific calls as well as matching records.
- Flexible and easy to implement.
- No change in the existing system configuration is needed.
- Voice quality is maintained as such.
- Supports Analog, Digital and IP Telephone lines and any kind of audio input.
- Quality voice compression and archiving capability.
- Stores call details like incoming/outgoing, date and time of call, duration of call, caller ID, dialled ID.
- Generate advanced reports.
- Live monitoring via SIP/H.323/Skype/telephone.
- Scalable across technology and over a wide range of product environment.
- Transparent connectivity to IVR and SMS.
- Call details may be retrieved using an IVR through mobile or PC.
- The system could either dial or SMS you to alert a live call on a specific channel, Caller ID and so on.
- Reports may be directed to the given e-mail ID.
- Logging could be initiated as soon as specific words are recognized.
