Xtend specializes in the development and implementation of innovative products and toolkits targeting the growing telecommunication market in India. Xtend offers Xtend IVR is a Rapid Application Development toolkit for implementing Interactive Voice Response Systems quickly and easily. Xtend IVR is the only toolkit in the market with extensive support for multiple voice devices. Supported devices include Dialogic, Diva Server, Ai-Logix, Synway, NMS, Donjin, TAPI, H.323, SIP and Skype.
Development of drivers for other popular voice cards is in progress. Support for open interfaces like Telephony API [TAPI], Speech API [SAPI], ActiveX Data Objects [ADO] and Open Database Connectivity [ODBC] ensures that the toolkit works with nearly all available Telephony hardware, Speech Engines and Databases. Complex telephony operations like call transfer and speech recognition can be coded in just a couple of lines of script and many more specifications to give better performance. It is applicable in the areas like; Banking, Price & Stock Enquiry, Payment Reminder systems, Package & Delivery Tracking, Employee Benefit, Complaint Booking, Voice Mail and All Telephone Enquiry solutions.
