Product Profile of Customer Information Management and Tracking Software
Customer Information Management and Tracking Software is a comprehensive tool for managing customer relationships and loyalty programs. Customer Information Management and Tracking Software are provided by Ginni Systems Limited. Ginni Systems Limited also supplies various types of software. Customer Information Management and Tracking Software have centralized management of point accumulation, redemptions and discounts. This can be done across multiple stores and as per different loyalty tiers. Customer Information Management and Tracking Software are extremely flexible in its approach and structure, and can be easily customized to the specific needs of a retailer.
Key Features of Customer Information Management and Tracking Software
- Complete management and tracking of customer information, including details like birthdays and anniversaries
- Can have multiple types of loyalty cards e.g., platinum, gold, silver
- Centralized management of point accumulation, redemptions and discounts. This can be done across multiple stores and as per different loyalty tiers
- Do buying pattern analysis e.g., type of products, frequency of buying, gap since last visit, to optimize promotional offers made
- Seamless management of change from one tier to another
- extremely flexible in its approach and structure, and can be easily customized to the specific needs of a retailer
