Accord is one of india`s leading telecom company having a core business of designing, manufacturing and marketing a diverse range of telecom products in switching, gsm, ip technologies etc. Auto attendant is a device offered by accord, which can be installed behind the epabx and attends and greets the caller and guide them to reach the desired extension. The attendant also gives the direction to the caller about the status of called extension. If no number is dialed by the caller then automatic call transfer to the operator takes place.The unique features of the auto attendant are as follows:
1 assign first 2 digits for extension nos. Digits
2 built-in multi-lingual voice prompts
3 user recorded system prompts / message to the caller
4 direct access to other branch offices through pbx feature of external call forwarding
5 5single digit extensions
6 detect line busy / no answer status
7 call transfer
8 direct access to voice mail
9 set 32 assistants to the department
10 manager call filter
11 multi numbers for a single phone
12 flexible extension number set up
13 extension number up to six digits
14 defect line busy / no answer status
15 day/noon/night/holiday setup model by program or remote control
16 capacity to set extra 64 holidays
17 automatic answer the incoming calls
18 welcome message with menu driven help directory
