Product Profile of Telecom Kiosks
Intellvisions manufactures Telecom Kiosks [ i-Serve]. Intellvisions also offers Branch Analytics System [Opti-Q], Bill Payment Terminal, Digital Video Recorder [i-watch], Q-Management Systems and Cheque and Cash Deposit Automation Solutions. The Telecom Kiosks [ i-Serve] is used in Retail outlets.
The Benefits of Telecom Kiosks [ i-Serve] are as follows:
- Have Secured lockable safe to collect cheques / cash
- Have Direct savings in terms of manpower
- Have Reduced data entry and increased accuracy
- Have Significant reduction in teller enquiries
- Have Comprehensive MIS reports
- Conveys a tech savvy image of the institution
- Have Increased selling opportunities
- Give 24 x 7 customer self-service
- Increased customer satisfaction
- Personalized bill payment experience
- No frustrating queues or human interaction
- Printed acknowledgement receipt
The Applications of Telecom Kiosks [ i-Serve] are as follows:
- In Activation of roaming facility, ISD facility, etc
- Enquiries for outstanding bills and payment of utility, rental and mobile bills
- Streaming of advertisements on screens and generation of location and time-based advertisements, programmable to individual kiosks
- Enables Downloading games, ring tones, screen savers and wallpapers
- In-built camera enables customer support at the call center using one to one video conferencing
- Interactive tools, survey forms and digital promotions to augment marketing efforts
- Automated kiosks enable the purchase of prepaid and top-up vouchers for multi-vendor services at the same
Kiosk
- Have Electronic Bill Presentment and Payments using cash, card or cheques
- Have E-top up or prepaid recharge of cell phones
