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| Home > Suppliers Directory > Accel Frontline > Contact Center Solution |
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| Contact Center Solution |
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| Product Information |
Accel frontline develops a range of software systems keeping in mind the demand of this age. These are very useful to solve modern complicated it related problems. As part of these software products, the company offers effective contact center solution netrelations. It creates a collaborative environment by integrating multiple communication channels including telephone, sms, fax, e mail, internet and web chat into a united platform. It can be developed as per customer`s requirements to suit several applications. Some of its important features are:
Modular design
Automatic call distribution
Workforce management / optimization.
Ip telephony systems
Interactive voice messaging
Speech / voice recognition.
Call / voice recording & quality monitoring.
Predictive, progressive & preview dialers.
Interactive voice response
Email management
360-degree customer view
Web chat
Customer relationship management
Complete data integration and storage
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| Supplier's Contact Details |
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| Supplier Name : | Accel Frontline |
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| Address : | Accel Frontline Limited
75, Nelson Manickam Road,aminjikarai
Chennai - 600029,
Tamil Nadu,
India. |
| Telephone No. : | 91-44-42252000 | |
| Fax No. : | 91-44-23741271 | |
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